Request a Quote
Open a Free Account
Place Your Order
Track a Package
First Delivery Service, Inc. is member of Messenger Courier Association of America (MCAA)
First Delivery Service, Inc. join Transportation Security Administration (TSA) program
All of First Delivery Service, Inc. drivers are certified by Certified Cargo Screening Program (CCSP)
Powered By Courier & Tracking Software for Every Level of Operations - XCELERATOR

Phoenix Courier Company - Research Before Using Them!

When you’re looking for a Phoenix courier company to handle your special deliveries, it can be tempting to call the first company you run across. It might even be tempting to call one of those package delivery services everyone has heard of. But sometimes you just need special service that most delivery companies simply can't provide. So how do you make sure that the courier company you select is going to provide you with excellent service? Research them first! Here are several tips to help you out in your researching efforts.

  • Check their credentials. The first thing you should be concerned about when it comes to choosing a Phoenix courier company is their credentials, especially if the nature of your delivery is such that it requires special handling. You should make sure that the company is licensed and experienced to handle the types of materials and items you need to send.
  • See what their customers say about them. Arizona Courier CompanyOf course part of the entire process of researching online has to be checking for testimonials. Customers who have problems with a courier company are never afraid to air their problems, so issues should be easy to find. People are less forthcoming with positive reports, but that doesn’t mean that you won’t be able to find them. Just do a search on the name of the Phoenix courier company you are considering and see what comes up. You will be surprised at what you can unearth.
  • Check for negative reports filed with the Better Business Bureau. The BBB also is a great source for discovering just how well courier companies can handle various situations. If an official complaint has been filed, it should appear on the BBB website. Of course not all businesses are a member of the BBB, it should be easy to track down problems if a lot of them have been reported.
  • Gauge the content of their website. This is one of those areas that customers don’t always think about. Take an analytical eye over the content of their website. Is it filled with a lot of careless errors, or is everything neat and tidy? The way a company does its website says a lot about how its owners feel about day to day business. If the content is messy or doesn’t say much about the business, then you can rest assured that your experience working with them won’t go very well either.
  • Find out how much effort it takes to contact them. And this doesn’t just mean contacting them to place your initial order. When you’re working with any courier company, you must be able to find out where your package is at all times. If the company is too difficult to contact after they have your package in hand, then something is wrong. You should be able to get a live operator on the line whenever you want to know where your package is.

The internet holds a wide range of information about courier companies, and if you use this information wisely, you’ll find a Phoenix courier company that is certified to handle any special delivery you throw at them. So take your time, do your research, and find a courier you can trust.

Reliable Phoenix Courier Company

First Delivery Service has a solid reputation and a pattern of success. With more than 30 years of experience in the business, FDS knows what it takes to provide excellent Phoenix courier service. Phoenix Courier CompanyTheir customers simply rave about their services, and they aren’t afraid to tell others how great it is.

Call First Delivery Service today to find out why customers have so many good things to say about them. (480) 345-0028.